Pricing that follows your traffic, not your team size.
Start with a 14-day free trial. No per-seat tax, no per-resolution fees, cancel any time. Same price monthly or annual — we keep it simple.
Starter
Copy-paste widget, manual products and FAQs, basic tickets and analytics.
- Anonymous chat
- Manual knowledge
- Basic tickets
- Basic analytics
Growth
PopularShopify product sync, knowledge hub, support handoff, CRM-lite, full analytics.
- Shopify sync
- Knowledge crawl + FAQ generation
- Lead capture
- Support handoff
- Full analytics
Pro
For Shopify Plus and multi-store operators.
Order/customer sync, advanced workflows, team inbox, priority support, higher quotas.
- Everything in Growth
- Order + customer sync
- Team inbox
- Priority support
What counts as a "conversation"?
Nothing — because we don't meter conversations. Unlimited conversations on every plan, AI included from day one. Tiers scale on active sessions and connected sites, not on how many messages the agent sends or how many tickets it resolves. No surprise invoices.
What's in each plan
Every feature, side by side. Upgrade only when you actually need the next tier.
| Features | Starter $29/mo | Growth $79/mo | Pro $199/mo |
|---|---|---|---|
| Channels & traffic | |||
| Conversations / month | Unlimited | Unlimited | Unlimited |
| Active sessions | Up to 5,000 | Up to 25,000 | Up to 100,000 |
| Sites / domains | 1 | 3 | Unlimited |
| Sales & recommendations | |||
| Product recommendations | |||
| Cart-abandonment recovery | |||
| Shopify product sync | — | ||
| Order + customer sync | — | — | |
| Support automation | |||
| Knowledge crawl + FAQ generation | — | ||
| Live-agent handoff | |||
| Team inbox | — | — | |
| Priority support | — | — | |
| CRM & lead capture | |||
| Lead capture forms | |||
| Contact list export | CSV | CSV + webhook | CSV + webhook + API |
| Analytics | |||
| Conversation analytics | Basic | Full | Full |
| Revenue attribution | — | ||
| Custom date ranges + export | — | ||
How our pricing compares
Apples-to-apples. We don't hide AI behind an add-on, and we don't bill per resolved ticket.
| Tool | Starting price | Conversation / resolution model |
|---|---|---|
| Upsell Buddy Sales + support + CRM in one agent | $29/mo | Unlimited conversations on every plan. AI included from day one. No per-resolution fee. Tiers scale on active sessions, not message volume. |
| Tidio (with Lyro AI) Live chat with Lyro AI add-on | $24.17/mo (Starter, paid annually) | Starter caps at 100 billable conversations/mo. Lyro AI is a separate add-on after 50 lifetime free conversations. |
| Gorgias Helpdesk + AI Agent add-on | $10/mo (Starter, 50 tickets) | Per-ticket caps with $0.40–$36/100 overages. AI Agent priced separately at $1.00 per resolved conversation (or $0.90 annual). |
| Intercom (with Fin) Helpdesk seats + Fin AI per-resolution | $29/seat/mo + $0.99 per Fin resolution | Seat-based helpdesk plus usage-based Fin AI. A 'resolution' is an outcome counted once per conversation, regardless of message count. |
Competitor pricing as of May 2026. Vendors update pricing frequently — check their pages for current numbers.
Common pricing questions
Everything we get asked before merchants commit.
Need help choosing? Talk to us — we'll size the right plan for your traffic.