AI agent for Shopify stores that sells, supports, and remembers.
Connect your Shopify store in minutes. Upsell Buddy recommends from your live catalog, answers support from your docs, and unlocks order-level help on verified visits — without inventing data.
- No credit card
- 5-step setup
- Works on any site
Works on Shopify, WooCommerce, WordPress, and custom storefronts
Upsell Buddy for Shopify — An ecommerce-first AI agent that recommends from your live Shopify catalog, answers support from your knowledge base, and unlocks order-level help on verified Shopify-authenticated visits. Installs in minutes via OAuth. AI included from $29/mo with unlimited conversations.
Quick verdict
Shopify gives you a checkout. Upsell Buddy gives you the conversation around it. Drop the widget, connect the store, and the agent starts recommending real products, capturing leads, and handing off to your team — with order-level help unlocked for verified customers. AI is included; pricing is predictable.
Three reasons it ships better than the bolt-on tools.
The Shopify chat market is full of generic SaaS tools with AI bolted on. Upsell Buddy is built for Shopify from the ground up.
Recommends from your real catalog
Vector search over your live Shopify products with stock + variant awareness. The agent recommends what's in stock, not what it imagined.
Order-level support — safely
On verified Shop App or Shopify-authenticated visits, the agent unlocks status checks, returns, and account-bound actions. Anonymous visits stay scoped to public info.
One agent, not five tools
Sales, support, CRM, and analytics in one product. No bolted-on AI add-on. No per-ticket overage. AI is included from day one.
A look at the Shopify-connected dashboard
Screenshots from a Shopify-connected store running Upsell Buddy.
Upsell Buddy vs. the typical Shopify chat tool
A side-by-side of the features Shopify merchants actually need — based on public pricing pages and product docs.
| Feature | Upsell Buddy | Typical competitor |
|---|---|---|
| Built for ecommerce (not generic SaaS) Comparison vs. average competitor in the Shopify chat category | Yes | partial |
| AI included in base price | Yes | No |
| Reads live product catalog Most tools index FAQ docs, not product data with stock + variants | Yes | limited |
| Order status + returns on verified customers | Yes | partial |
| Memory across anonymous → logged-in | Yes | No |
| Lead capture native to chat (no popup) | Yes | partial |
| One-click human handoff with full context | Yes | Yes |
| Predictable monthly pricing (no per-ticket overage) | Yes | No |
Predictable, AI included.
No per-resolution surprise bills. No per-ticket overage. AI is part of every plan from day one.
Upsell Buddy pricing
Anonymous chat, manual products, basic tickets
Shopify sync, knowledge crawl, lead capture, full analytics
Order/customer sync, team inbox, priority support
Common competitor pricing
Lyro AI is a separate paid add-on (see tidio.com/pricing)
Per-ticket caps; AI Agent extra (see gorgias.com/pricing)
Plus seat + plan fees (see intercom.com/pricing)
Competitor figures change periodically — verify current pricing on each vendor's site.
Switching from Tidio or Gorgias?
Import your FAQs in 3 clicks. Run Upsell Buddy alongside your current tool during your free trial — no need to switch on day one.
Questions Shopify merchants ask
Ship a smarter Shopify agent today.
Connect Shopify, drop the widget, and let the agent help customers from day one. 14-day free trial, no credit card.